Webinars & Training

Just getting started with Product Analytics? Watch this video to hit the ground running and start answering product questions with ease.

Learn how to establish and maintain a strong data governance strategy that sets up your team for long-term success.

Learn how to use segments and properties together to isolate meaningful cohorts, compare them side by side, and uncover insights you can confidently act on.

Just getting started with Product Analytics? Join our live 60-minute session designed to help you hit the ground running and start answering product questions with ease.

Learn how to choose, create, and verify Labeled Events, so you can build a clean, well-structured dataset that supports accurate, scalable analysis across your team.

From Funnels and Journeys to Retention and Engagement, you’ll learn a simple, repeatable approach to structuring your analysis.

Our experts shared an overview of all the latest features designed to enhance your daily experience!

Understand how each channel performs is what drives smarter decisions and better ROI.

Learn a structured approach to defining active usage and identifying behaviors that contribute to long-term retention.

User-level insights are valuable, but being able to tie those individual behaviors back to account-level metrics is crucial for improving retention. This Workshop Wednesday will spotlight the transformative power of account-based analysis for informed decision-making. Discover how to harness account-level data for a competitive edge.

Drive targeted, impactful change across your business with data segmentation. Join us for this month's Workshop Wednesday, where we will review some of the most popular types of segments and dive deep into the art of creating your own to drive critical business outcomes

Explore how Heap’s pre-built dashboards can help you make data-driven decisions with minimal setup. Whether you're tracking user engagement or uncovering usability issues, these dashboards provide valuable analytics at your fingertips.

In this Workshop Wednesday we share insider tips and tricks to help you save time, stay organized, and elevate your data analysis in Heap. This session is packed with practical advice from our Customer Success experts to help you get the most out of the platform.

Master feature adoption and engagement and learn how to distinguish between the two, why the difference matters, and how to use Product Analytics by Heap to measure and improve both.

Funnels vs. Journeys - join us as we’ll break down the differences, explore key use cases, and show you how to get the most out of both analyses in Heap.

In this Workshop Wednesday, we’ll walk through how to activate and use Session Replay in Heap, and how enhanced capabilities like Heatmaps and Error Detection can help you surface issues and optimize experiences across your product.

Join us as we demystify HTML and CSS to help you refine your event creation in Heap. In this session, we’ll dive deep into mastering HTML and CSS selectors while also exploring how to apply them effectively in our Visual Labeler.

Join us as we’ll explore how to bring experiment data into Heap, analyze A/B test results, and go beyond just identifying a winning variant.

Learn a structured approach to defining active usage and identifying behaviors that contribute to long-term retention.

Learn how to use AI to uncover trends, build charts, and get clear guidance from your data with just a simple prompt.